Processus de recertification des écouteurs

Chez The Audio Factory, nous garantissons la qualité de nos produits. Nous offrons une garantie d'un an sur tous nos produits, qui couvre les défauts de matériaux et de fabrication. Si votre produit s'avère défectueux dans l'année suivant l'achat, nous le réparerons ou le remplacerons sans frais pour vous.

Our Warranty

At The Audio Factory, we stand behind the quality of our products. We offer a 1-year warranty on all our products, which covers defects in materials and workmanship. If your product is found to be defective within one year of purchase, we will repair or replace it at no cost to you. This warranty does not cover damage caused by misuse, abuse, or accidents.

Money-Back Guarantee

We also offer a 60-day money-back guarantee (excluding shipping costs) on all our products. If for any reason you're not satisfied with your purchase, you can return it within 60 days for a full refund.

Repair Process Videos

We understand that some customers may want to know more about our repair process. That's why we've created three short videos showcasing our repair process for headphones, bookshelf speakers, and amplifiers. Each video is 30-45 seconds long and focuses on the key steps of our repair process, with accompanying text to provide additional details. We believe in transparency and want our customers to know exactly what to expect when they purchase a refurbished product from us.